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How can I track my order on Greenlands Gardening Services website?To track your order on Greenlands Gardening Services website, log in to your account and navigate to the 'Order History' section. There, you will find details and tracking information for your recent orders. You can also opt to receive email notifications for updates on your order status.
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How can I check the availability of stock for Greenlands Gardening Services products?To check the availability of stock for Greenlands Gardening Services products, you can visit our website and browse through the product listings. Each product page will indicate whether the item is in stock or out of stock. Additionally, you can contact us directly for real-time updates on stock availability.
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Can I change the address or amend my order?Unfortunately, we are unable to amend addresses or cancel orders once they are placed. Most couriers have inflight options that allow you to change the delivery address to an alternative, local address while the parcel is in the depot. You can find your tracking information in your dispatch confirmation email. Most tracking information will update in the evening time when the order reaches the courier's depot.
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I am missing items from my order. What can I do?Please check the inner contents of all parcels received as some smaller items may be packed inside cartons belonging to larger items. From time to time orders will be delivered on different consignments and may be delivered at a later date. Please check your dispatch email to see if any of your items will be arriving separately. You will not be charged any additional postage costs. If the dispatch note says an item should be in your parcel but it is not, please contact us and we will investigate.
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My parcel is shown as delivered, but I have not received it. What should I do?If your parcel is marked as delivered but you haven't received it, there are a few steps you can take. First, check with your neighbors or household members to see if they accepted the delivery on your behalf. You can also contact the delivery carrier to inquire about the status of the delivery. Additionally, reach out to the seller or retailer to report the issue and request assistance in locating the package.
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How do I complete a Return?To complete a return, please follow these steps: 1. Ensure the item is in its original condition and packaging. 2. Contact our customer service team to initiate the return process. 3. Pack the item securely and include the original invoice. 4. Ship the item back to us using a tracked shipping method. 5. Once we receive the return, we will process your refund.
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How can I request a free quote from Greenlands Gardening Services?To request a free quote from Greenlands Gardening Services, visit their website and navigate to the 'Get a Quote' section. Fill out the required information and submit the form to receive a personalized quote for your gardening needs.
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